Neomailbox

Generic SSL IMAP / SMTP Client Configuration

To get your mailreader set up to send messages via SSL SMTP and receive mail via SSL IMAP through Neomailbox, here's what you need to set in your mailreader configuration:

Outgoing Mail Configuration

  • Outgoing Mail (SMTP) Server: smtp.neomailbox.net. If your account was originally hosted in the USA, enter neomailbox.com instead.
  • SSL SMTP Port: 587
  • SMTP authentication: Choose password authentication. In MS Outlook / Outlook Express, do NOT enable Secure Password Authentication (SPA).
  • SMTP username and password: Use your neomailbox username and the SMTP password you set when you created your neomailbox account.
  • Enable SSL for SMTP. If you have to select between "STARTTLS" and "Alternate Port" methods, use STARTTLS.

Troubleshooting: If you have trouble sending mail:

  • Ensure that you've set the SMTP username and password in your mail program
  • Try with the SMTP port set to 465 or 125

Incoming Mail Configuration

  • Server Type: IMAP
  • Incoming Mail (IMAP) Server: neomailbox.net. If your account was originally hosted in the USA, enter neomailbox.com instead.
  • SSL IMAP Port: 993
  • Enable SSL for IMAP.
  • IMAP authentication: Choose password authentication. In MS Outlook / Outlook Express, do NOT enable Secure Password Authentication (SPA).
  • IMAP username and password: Use your neomailbox username and the IMAP/POP3 password you set when you created your neomailbox account.

Troubleshooting: If you have trouble receiving mail:

  • Ensure that you've set the IMAP username and password in your mail program
  • Ensure that you enter your username in all lower-case letters

Tested Platforms

Neomailbox has been tested to work with the following email programs:

  • Mozilla Thunderbird (Windows, OS X, Unix)
  • Apple Mail (MacOS)
  • Microsoft Outlook Express
  • Microsoft Outlook
  • RitLabs SecureBat
  • Mail on iOS (iPhone, iPad)
  • mutt
  • pine
  • offlineimap
  • mbsync

Even if your mail program isn't listed above, in most cases it should still work fine with Neomailbox.

Configuration Support

If you have trouble setting up your email program, contact us and we will assist you in getting the configuration right.

In the event that your mail program turns out to be incompatible with Neomailbox, we will refund your subscription price.