Home Support Install Guides

Configuring iPhone / iPod Touch for SSL IMAP / SMTP (iOS7 / iOS8)

To set up Mail on a device running iOS 7 or iOS 8 to access and send mail securely using SSL IMAP and SMTP via Neomailbox, follow these steps:

First, select "Settings" from the iPhone home screen.

Then select "Mail, Contacts, Calendars" from the Settings menu:

 

iPhone SSL IMAP and SMTP setup - Step 1

 

On the next screen, turn OFF the switch for "Load Remote Images", then click on "Add Account"

 

iPhone Mail SSL IMAP and SMTP setup - Step 2

 

Now select "Other"

 

iPhone Mail SSL IMAP and SMTP setup - Step 3

 

Select "Add Mail Account"


iPhone Mail SSL IMAP and SMTP setup - Step 4


Enter your account information in the next screen, as in the example below. You can use either the @neomailbox.ch or @neomailbox.net domain for your email address.

 

iPhone Mail SSL IMAP and SMTP setup - Step 5

 

Now click "Next". Mail will present the screen below for a few seconds:

 

iPhone Mail SSL IMAP and SMTP setup - Step 6

 

On the next screen make sure IMAP is selected at the top (it should already be selected):


iPhone Mail SSL IMAP and SMTP setup - Step 7


Lower down on the same screen, type in the Incoming Mail Server information and your Neomailbox username and password as in the example below. Here you must use neomailbox.net for the server name, not neomailbox.ch.

 

iPhone Mail SSL IMAP and SMTP setup - Step 8

 

Scroll down and configure the Outgoing Mail server information as in the example below (again, use neomailbox.net for the server name, not neomailbox.ch):

 

iPhone Mail SSL IMAP and SMTP setup - Step 9

 

Click "Next". Mail will present the following screen for a few seconds (sometimes this step can take quite some time):

 

iPhone Mail SSL IMAP and SMTP setup - Step 10

 

After that, you should see a screen like the following, with tick marks against all the fields:

 

iPhone Mail SSL IMAP and SMTP setup - Step 11

 

After that, you'll see the screen below. Turn off the switch next to Notes and Click "Save".

 

iPhone Mail SSL IMAP and SMTP setup - Step 12

 

That's it. Your iPhone / iPod Touch is now set up to access and send mail securely via your Neomailbox account. Unless you want to set up additional email addresses to use as "From:" addresses when sending mail, you can close Settings now and skip ahead to the last 2 paragraphs of this guide.




OPTIONAL SECTION: If you'd like to be able to choose from multiple sender ("From:") addresses when sending mail from your iOS device, you can follow the steps below to set up additional email addresses as From: addresses. You can also follow these steps at any time later to add more sender addresses.

NOTE: Make sure to only add valid addresses that you can receive mail for (such as your subdomain addresses or domain addresses hosted with Neomailbox, or your own email addresses at other email services). If you add an address that isn't a valid one that you can receive mail at, you may be able to send mail using that address but will not be able to receive replies sent back to that address.

Select the Neomailbox account you just added:

 

iPhone Mail SSL IMAP and SMTP setup - Step 13

 

Select the Account field:

 

iPhone Mail SSL IMAP and SMTP setup - Step 14

 

Select the Email field:

 

iPhone Mail SSL IMAP and SMTP setup - Step 15

 

You will see the email address you entered during setup listed. Now you can add an additional sender address by selecting "Add Another Email..."

 

iPhone Mail SSL IMAP and SMTP setup - Step 16

 

Type in the email address you want to add as a sender address (for example, your @neomailbox.net address):

 

iPhone Mail SSL IMAP and SMTP setup - Step 17


You can also add subdomain or domain addresses, and select a default sender address (it will have a tick next to it).


iPhone Mail SSL IMAP and SMTP setup - Step 18

 

When you're finished adding sender addresses, touch on "< Account" at the top left, and then click on Done.


iPhone Mail SSL IMAP and SMTP setup - Step 20


You can now touch on "< Mail..." and "< Settings" to return back to the Settings main screen, and close Settings.




That's it. Your iPhone / iPod Touch is now set up to access and send mail securely via your Neomailbox account. When you open the Mail app you should see your Neomailbox account listed in the list of Mailboxes and you should be able to read and send messages.

If you have any trouble with getting your iPhone or iPod Touch configured for your Neomailbox account, just contact us and we'll be happy to help you get it working.

Secure Email

Secure EmailFast, secure, offshore email accounts. Hosted in Switzerland. IP anonymity, unlimited disposable addresses, and more!