To configure MS Outlook for SSL IMAP and SMTP access with Neomailbox, follow these steps:

Add A Mail Account

Select 'Tools' from the menubar and click on 'E-Mail Accounts'.

On the "E-Mail Accounts" dialog, select "Add a new e-mail account" and click "Next >".

On the next screen select "IMAP" as the Server Type and click "Next >".

On the next screen fill in the full name you would like to use in the "From" address of your outgoing mail, and your email address and account details as shown below, and click "More Settings". Do NOT enable the option for "Log on using Secure Password Authentication (SPA)".

On the "Internet E-mail Settings" dialog, select the "Outgoing Server" tab, and turn on the checkbox for "My outgoing server (SMTP) requires authentication".

If you've set the same password for IMAP and SMTP in the Neomailbox control panel, select "Use same settings as my incoming mail server". If your SMTP password is different from your IMAP password, select the "Log on using" option and fill in your username and SMTP password.

Do NOT enable "Log on using Secure Password Authentication".

Now select the "Advanced" tab and fill in the fields as shown below. Turn on the checkboxes for "This server requires a secure connection (SSL)" under both "Outgoing server (SMTP)" and "Incoming server (IMAP)". Then click "OK".

Click "Next >" on the "E-Mail Accounts" dialog, and the success screen will appear:

Click "Finish".

That's it. You should be able to send and receive mail now.

If you have any questions, please don't hesitate to contact us.