- Why do I need secure email?
- How does Neomailbox secure my email?
- Why do I need SSL encryption?
- What is secure and anonymous SMTP?
- What is SSL encrypted POP3?
- How do you ensure email anonymity?
- Why is hiding the sender's IP address so important?
- Is my IP address hidden when sending email through your mail server
- Do you keep logs?
- What if I use PGP or S/MIME for email encryption?
- Is it possible to access email without an SSL connection?
Why do I need secure email?
Increasingly, your personal email communications are not as private
as you might believe. Employers, high-tech criminals, spammers,
ISPs, governments, surveillance agencies and identity thieves
are just a few of the people who might routinely be intercepting and
reading your mail without your consent or knowledge.
You lock your home and put letters in envelopes not only to protect the
valuables inside, but also because you value your privacy itself.
You need to protect your Internet communications for the same reason.
In some professions, ensuring the privacy of communications with
customers is a matter of basic respect for a customer's right to
privacy. In some instances, such as with personal medical, legal or
financial information, laws in various countries require that professionals
communicating with customers over email do so using high-quality
encryption.
back to top
How does Neomailbox secure my email?
Neomailbox allows you to send and receive messages from your favourite
email program over a secure link to our server.
It's important to note that your email is protected from eavesdropping
only while in transit between your email program and our servers. If
the message originated from or is sent to an address outside Neomailbox,
then it may pass through the Internet in clear text.
Messages sent to another Neomailbox user never pass through the Internet
in the clear.
If you would like to make sure that your messages to people using other
email services are completely secure in transit, you might want to
have a look at the PGP or GnuPG programs, which encrypt the text of
your message before you send it.
back to top
Why do I need SSL encryption?
SSL transport protects message headers (From, To, Subject fields)
and bodies from interception on the way to and from the mail
server.
This part of the route is most critical for email privacy
since this is when local authorities like your company, your ISP, or
local government agencies can monitor or even modify your mail
without your knowledge.
Even if you use PGP or a similar program to encrypt your messages,
these programs usually leave email headers in the clear, and often
mail headers can provide a lot of information about who you're
communicating with and the subject of your messages.
back to top
What is secure and anonymous SMTP?
SMTP stands for Simple Mail Transfer Protocol. Email programs like
Outlook and Eudora (also known as MUAs - Mail User Agents) use this
protocol to communicate with MTAs (Mail Transfer Agents) to send
email messages.
With neomailbox.com, you can use SSL (Secure Sockets Layer) to
encrypt and protect messages on their way from your email program to
the mail server, assuring that your messages can't be read on the
way from your mail reader program to the neomailbox server.
back to top
What is SSL encrypted POP3?
POP3 (Post Office Protocol v3) is a protocol used by mail reader
software to retrieve email messages from a mail server. Our servers
use SSL encryption to secure email messages while in transit, so
your incoming messages can't be read on the way from the neomailbox
server to your mail reader program.
back to top
How do you ensure email anonymity?
We accept and prefer payment through digital gold-backed currencies,
which provide you a much higher level of privacy protection than
credit card payments. Our servers scrub customers' network connection
and details into outgoing
email messages headers.
back to top
Why is hiding the sender's IP address so important?
Your IP address can be used to used by malicious system crackers to
attack your PC or by an investigator spying on you. Your IP address
can be used to pinpoint your geographical location with reasonable
accuracy, often right down to your exact street address.
back to top
Is my IP address hidden when sending email through your mail server
Yes, your IP address will be not shown in the message headers.
back to top
Do you keep logs?
We collect no logs or customer data other than what is absolutely
necessary for performance tuning and security monitoring of our
servers. Your IP address is not saved in our logs. All
logs are deleted every 7 days.
back to top
What if I use PGP or S/MIME for email encryption?
Neomailbox and PGP or S/MIME encryption in combination provide a
good solution for complete email privacy.
Even if you encrypt email messages with PGP or S/MIME the message
headers still remain in the clear. Header fields may disclose your
identity and contain confidential information. Using Neomailbox to
send and receive mail improves your privacy even if you already use
PGP or S/MIME.
back to top
Is it possible to access email without an SSL connection?
You can access the POP3 and SMTP servers withous SSL encryption. On
special request we can also enable non-SSL IMAP access. To make it
difficult to inadvertently use the POP3 server in non-SSL mode, the
non-SSL server is on a non-standard port.
back to top
