We do not request or require any identifiable personal information when you create an account.
However, we also offer the option of payment via Bitcoin for increased customer privacy - so you don't have to reveal any personal details when paying for a Neomailbox account.
We do not sell or otherwise pass on any information about our users to any third party.
We use 'cookies' (little tags of data stored in your web browser) to store session information when you log in to your account's Control Panel or the secure webmail system, and within the shopping cart.
We do not use these cookies to track your activity on other websites, and the cookies are deleted from your computer when you log out of Neomailbox Webmail or the Neomailbox Control Panel.
We keep logs of SMTP traffic for 6 months for performance analysis and abuse prevention. Anonymous surfing logs are wiped every 10 minutes.
The abuse of our mail servers or of the service for the purpose of sending unsolicited junk mail, or for any fraudulent or criminal activity, will invalidate all privacy guarantees for the account(s) concerned.
Our 30-day money back guarantee enables you to try any of our services risk-free.