Neomailbox today received a message from a group calling themselves Armada Collective, threatening to launch a massive Distributed Denial of Service (DDoS) attack against our website and services unless we paid a ransom to them by Bitcoin. The same group has recently attacked other privacy oriented email services and other services in Switzerland.
A short time later a DDoS attack forced us to temporarily take the website offline. Thanks to the hard work of our tech staff, core email services continued to be available throughout the attacks, although webmail access and access to the website was disrupted.
We will absolutely NOT negotiate with criminals and are working to restore full services as soon as possible. We apologize for any inconvenience caused as a result of this attack, and thank you for your understanding and support.
Update (07 Nov): All services are back to normal now.