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Important Security Notice

The recently revealed OpenSSL "Heartbleed" vulnerability that affected a large number of websites also affected Neomailbox. Upon learning about the vulnerability we immediately updated the OpenSSL libraries on our servers, and have now also completed generating and installing new OpenSSL keys and certificates across all our services.

All Neomailbox servers are now free of the Heartbleed vulnerability and are no longer using any potentially compromised OpenSSL keys.

All customers are advised to change all their Neomailbox passwords immediately to ensure they are not using passwords that may have been revealed as a result of this vulnerability.

If you have any questions, please don't hesitate to contact us.


NeoTunnel Installer Update

We've updated the NeoTunnel Installer packages for Windows and Mac OS X. All customers using NeoTunnel on Windows or Mac OS X are requested to update their NeoTunnel installation using the latest installer as soon as possible.

You can upgrade to the latest version of NeoTunnel via the links below:

For Windows: InstallNeoTunnel.exe

For Mac: NeoTunnel.dmg

If you're installing on Windows, you will need to quit there "stunnel" program before installing, by right-clicking on the "stunnel" icon in the task bar at the bottom right of the screen, and clicking on Exit.


Now Accepting Bitcoin

We are now accepting orders via Bitcoin. You can select the Bitcoin option at checkout to place your order using Bitcoin. Note that Bitcoin orders aren't currently processed automatically, so please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it after you've completed your Bitcoin transaction and we'll get your account set up. More details in the notes about Bitcoin orders on the checkout page.


neomailbox.ch Addresses

All our customers with @neomailbox.net addresses can, from immediate effect, also use equivalent addresses @neomailbox.ch and @your_subdomain.neomailbox.ch (where 'your_subdomain' would be replaced with your actual subdomain prefix). We strongly encourage customers to switch to using neomailbox.ch addresses rather than neomailbox.net or neomailbox.nl addresses. Customers are also encouraged to update their email addresses with sites where they have email addresses saved, e.g. for password recovery purposes.

The neomailbox.net and neomailbox.nl addresses will continue to work as normal. The reason we recommend switching to neomailbox.ch addresses is that the ".net" domain space is controlled by Verisign, which is a US company, whereas the ".ch" domain space is administered by SWITCH Information Technology Services, a Swiss company, and is subject to Swiss laws, not US ones.

While we consider it an extremely unlikely occurrence, it would be entirely possible for the neomailbox.net domain to be seized or redirected at the behest of the authorities in the USA. Doing the same with the neomailbox.ch domain, on the other hand, would require legal proceedings in Switzerland within the framework of the Swiss legal system, which is not only far more respectful of individual privacy, but also, very significantly, doesn't include secret laws and secret courts hidden from public scrutiny.

NOTE: This does not require any changes to email client configurations. The mail server addresses for the Incoming and Outgoing servers in email clients should remain neomailbox.net for now, as before. Neomailbox Offshore Secure Email and Offshore Privacy Combo accounts will now simply receive mail for neomailbox.ch addresses in addition to the existing neomailbox.net and neomailbox.nl addresses.


New NeoTunnel Installer

We've updated the NeoTunnel Installer packages for Windows and Mac OS X. All customers using NeoTunnel on Windows or Mac OS X are requested to update their NeoTunnel installation using the latest installer as soon as possible.

You can upgrade to the latest version of NeoTunnel via the links below:

For Windows: InstallNeoTunnel.exe

For Mac: NeoTunnel.dmg

If you're installing on Windows, you will need to quit there "stunnel" program before installing, by right-clicking on the "stunnel" icon in the task bar at the bottom right of the screen, and clicking on Exit.

 

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